Refund Policy
Last updated: 2026.
Our products are digital goods delivered instantly. Because a license key and
downloadable files are released to you immediately on purchase, we generally treat
sales as final.
When we do refund
- The pack file is corrupt, missing, or materially not as described, and we
cannot provide a working replacement.
- You were charged more than once for the same order in error.
- A charge you did not authorize (contact us and Stripe promptly).
When we typically do not refund
- You changed your mind after downloading a working file.
- The workflow requires third-party accounts, credentials, or paid services
you chose not to set up.
- You bought the wrong pack but received a working file (we'll help you swap
where reasonable).
How to request a refund
Contact us within 14 days of purchase via the email address on your order
receipt, and include your order number and license key. We aim to respond within
a few business days. Approved refunds are returned to your original payment method
via Stripe.